Zelle® is integrated in the Neighborhood Trust FCU you already use to manage your account*, so you can enroll in just a few simple steps.
Log into the Neighborhood Trust FCU app .
In the main menu, select “Transfer and Pay”. Then “Send money with Zelle®."
Enroll your email address or U.S. mobile number.
You’re ready to start sending and receiving money in our app!
Remember, Zelle® transactions show up in your account activity, so you can easily keep track of your money.
*Available only for Share Draft (Checking) accounts
Zelle® Service Disruption
Why can’t I use Zelle® in the Neighborhood Trust Federal Credit Union app and online banking anymore?
Neighborhood Trust FCU is making updates to its mobile app and online banking, and Zelle® will be temporarily unavailable while the updates are taking place. Beginning July 2026, you must re-enroll with Zelle® through Neighborhood Trust FCU in order to use Zelle® from the Neighborhood Trust FCU app and online banking.
When will I be able to access Zelle® again from the Neighborhood Trust FCU app and online banking?
We estimate that our mobile app and online banking enhancements will be complete on July 2026 and you can re-enroll with Zelle® through the Neighborhood Trust FCU app. We’ll send our members an email with an update once our enhancements are complete.
Do I need to do anything to regain access to Zelle® within the Neighborhood Trust FCU app and online banking after the enhancements are complete?
Yes. Once the enhancements are complete on July 2026, you’ll need to re-enroll with Zelle® through the Neighborhood Trust FCU app.
What happens if I don’t do anything?
You’ll no longer be able to use Zelle® from the Neighborhood Trust FCU app and online banking while Neighborhood Trust FCU makes updates. Beginning in July 2026, you must re-enroll with Zelle® through Neighborhood Trust FCU in order to use Zelle® from the Neighborhood Trust FCU app and online banking.